1. Will my existing username and password work on the new site?
2. I don’t remember my username or password. How do I get them?
3. I’m an ACC member but I’ve never been on the CardioSource site. How do I gain access?
4. Why is the ACC changing the site?
5. What happened to acc.org?
6. If I already registered on the old Cardiosource.com site do I need to register again?
7. The new CardioSource is requesting that I login in order to access content that used to be available without logging in. Why is that?
8. Can I still access products I've already purchased?
9. Where do I go to get information about ACC Chapters?
10. Where do I go to register for the annual meeting and other courses and conferences?
11. As a member of the ACC, what special benefits are provided through the new CardioSource web site?
12. What’s available to download for mobile devices?
13. How does ACC use my personal data?
14. What’s the advertising policy on the site?
15. What browsers and computer platforms are supported by the new site?
16. Where do I report problems I’m having with the site?
17. Can I still get CME/CE credit as a benefit of membership?
18. Will the new site track my CME/CE credit?
19. Where is Cardiosource En Espanol?
1. Will my existing username and password work on the new site?
Yes, your existing username and password for Cardiosource.com will work on CardioSource.org. You do not need to re-register or change your login information. However, you may be asked to update your profile information when you log into the site for the first time.
2. I don’t remember my username or password. How do I get them?
If you remember your CardioSource username, but not your password, you can use the “Forgot My Password” function on the web site. If you do not remember your username, then please contact ACC’s Resource Center to be reminded of your username and have your password reset. You may call ACC’s Resource Center at 800-253-4636, x5603 or e-mail your request to resource@acc.org. Customer service and technical support are available to assist you Monday-Friday, 9:00 a.m.-5:00 p.m. (Eastern Time).
3. I’m an ACC member but I’ve never been on the CardioSource site. How do I gain access?
ACC members do not need to register or subscribe to the CardioSource web site. CardioSource is a benefit of membership. If you are an ACC member, but don’t know your username and password for CardioSource (typically email address and member ID), please contact ACC’s Resource Center at 800-253-4636, x5603 or e-mail your request to resource@acc.org.
4. Why is the ACC changing the site?
ACC is combining its two main web sites, Cardiosource.com and acc.org, to provide a more effective, comprehensive online experience for its members and key constituents. The new site will combine the strengths of both sites and will include new features as well, such as personalization, a learning portfolio for tracking professional education, social networking opportunities, improved search, and practice management tools.
5. What happened to acc.org?
All of the information on acc.org is now available on CardioSource.org. If you type acc.org into your browser, it will automatically redirect you to the new site. If you are unable to locate any content on the new CardioSource.org web site that you previously accessed on acc.org, we want to know about it – and request that you contact ACC’s Resource Center at 800-253-4636, x5603 or e-mail your coments to resource@acc.org.
6. If I already registered on the old Cardiosource.com site do I need to register again?
No. Simply use your existing username and password on the new site.
7. The new CardioSource is requesting that I login in order to access content that used to be available without logging in. Why is that?
We are now requiring you to login to CardioSource before accessing most content so that we can seamlessly enable our new social networking features, provide you with a customized online experience with MyCardiosource, and enable “single sign on,” which will help to ensure you never have to login more than once as you navigate the site. Requiring users to login also helps us to better track and report on how the site is being used, allowing us to better tailor the site to meet your needs.
8. Are my online products still available?
Yes! We’ve tried to make it easier for you to find the products that you’ve purchased. Follow these steps:
- Login using your usual CardioSource username and password.
- Click the "My CardioSource" link that appears just under your name in the upper right corner of the screen.
- On the left side of the screen, you'll see six tabs. Click the tab titled "My Products" and you will see a list of all the products you have purchased.
- Click the product you wish to view. A new page will load. Click the “Start Program” button that appears in the upper right of the screen, and your product will load in a new browser window.
- Make sure pop-ups are disabled, or the product will not load. Note: If you are using Sarari as your browser, click on the gear-like icon in the top right of the browser. Then uncheck "Block Pop-Up Windows."
9. Where do I go to get information about ACC Chapters?
CardioSource.org has information about ACC Chapters. You can find more about ACC Chapters by visit CardioSource.org: ACC > ACC Membership > ACC Chapters.
10. Where do I go to register for the annual meeting and other courses and conferences?
You can access information on all course and conferences, including links to register for each, by visiting the Education or Meetings section of CardioSource.org.
11. As a member of the ACC, what special benefits are provided through the new CardioSource web site?
Members of the ACC enjoy access to content and special services through CardioSource, including:
- Full access to Journal Scan: summaries must-read journal articles with incisive commentary.
- Full access to ACC’s Clinical Trial Database: concise summaries of every major clinical trial relevant to cardiovascular medicine; most with downloadable summary slides and supporting information.
- Full access to the ACC Image Library: a searchable repository of high resolution clinical images, including still images and movies, made available for download for teaching purposes.
- Unlimited CME/CE credit through full access to case studies, expert opinions, and new online educational programming.
Access to the ACC Member Center, where you can search the Member Directory, access your profile information, and pay your member dues.
- Access to Member-only social networking communities.
12. What’s available to download for mobile devices?
ACC offers a number of useful tools for mobile devices, including:
(1) Pocket Guidelines on the following topics:
- Arrhythmias
- Atrial Fibrillation
- Pacemakers and Antiarrhythmia Devices
- Supraventricular Arrhythmias
- Ventricular Arrhythmias and Sudden Cardiac Death
- General Cardiology
- Heart Failure in the Adult
- Stable Angina
- ST Elevation Myocardial Infarction with thanks to
- Unstable Angina and Non-Segment Elevation Myocardial Infarction
- Valvular Heart Disease
- Interventional/Surgery
- Coronary Artery Bypass Graft Surgery
- Perioperative Cardiovascular Evaluation for Noncardiac Surgery
- Percutaneous Coronary Intervention
- Peripheral Arterial Disease
(2) Appropriate Use Criteria Decision Support Tools for SPECT MPI and TTE/TEE
(3) Clinical Trial Summaries
(4) Epocrates Essentials for Cardiology
(5) JACC on Kindle
(6) ACCEL Audio
(7) Heart Songs
13. How does ACC use my personal data?
We use Personal Information that you provide for allowing delivery of our products or services, fulfilling an order or subscription, or responding to your requests or inquiries. We also may use Personal Information for technical support of the Site; customizing the Site during your visit; research and development to evaluate and improve the Site; analysis to create a profile used to determine the habits, interests or other characteristics of users for purposes of research, analysis and anonymous reporting, and communicating with you about changes or updates to the Site. We will not disclose any Personal Information without your consent except in response to subpoenas, court orders, or legal process, or to exercise our rights to defend against legal claims; or as otherwise required by law. The full Privacy Policy for the CardioSource.org web site can be found by clicking on the Privacy Policy link in the footer of the web site.
14. What’s the advertising policy on the site?
ACC sells advertising on CardioSource in order to defray the costs of running the site, and in order to make as much content freely available as possible. All advertising on the site is labeled as such, and advertisements are not associated with CardioSource content in any way. The full Advertising Policy for the CardioSource .org web site can be found by clicking on the Advertising and Sponsorship Policy link in the footer of the web site.
15. What browsers and computer platforms are supported by the new site?
The new site is compatible for viewing on both PC’s and Mac’s, and can be viewed with the following browsers:
- Internet Explorer 6 and higher (IE7 or IE8 are preferred)
- Firefox version 3.6 and higher
- Safari version 4 and higher
16. Where do I report problems I’m having with the site?
If you are experiencing a problem with CardioSource, please use the Feedback Form accessed by the Feedback link in the footer of the site. If you need immediate assistance, please contact our Resource Center at 800-253-4636, x5603. You may also e-mail your request to resource@acc.org. Customer service and technical support are available to assist you Monday-Friday, 9:00 a.m.-5:00 p.m. (Eastern Time).
17. Can I still get CME/CE credit as a benefit of membership?
Yes, CME/CE will still be available to members, although it may evolve from the current 0.25 CME “on the fly” credits to activities offering an hour or more of credit.
18. Will the new site track my CME/CE credit?
Yes. Visit the Learning Portfolio to see the CME/CE credit you’ve earned through ACC’s educational activities. You can also upload non-ACC CME/CE credit to the Learning Portfolio to have a complete record of your activities in one convenient location.
19. Where is Cardiosource En Espanol?
The Spanish language content available on cardiosource.com was not migrated to our new platform. We are exploring new models of region-specific content that will allow us to broaden our international reach and increase our relevance globally. Stay tuned for updates.